Salesforce, accessibility
and cookie consent insights
Practical guides for teams responsible for customer portals and digital services. Understand common problems, prioritise improvements and decide when specialist support will help.
Your accessibility scan passed. Why are customers still getting stuck?
Your scan looks reassuring, but can customers finish the task? Six practical accessibility checks for keyboard focus, sign-in, form errors and more.
Your cookie banner looks fine. Does it actually work?
A consent banner is only the start. Use six practical checks to test rejection, withdrawal, page navigation and integrations—and find the gaps behind the interface.
7 Experience Cloud problems that frustrate customers—and how to fix them
Customers cannot see records, mobile forms stall, or cookie choices fail to stick? Explore seven Experience Cloud problems, practical first checks and where to focus your fixes.